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You’re not alone. We’re here to help.

Information and help is available in forms ranging from documentation, to community forums, to full-blown individual consulting.

How skybow can help? ...

skybow is in the business of building tools for building solutions. We're not a consulting or contract development firm. But sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. We can do that. Contact us for details.

Documentation

- Solution Studio. Check out how-to-videos and peruse our knowledge base.
- Add-Ins. View the online manual for the features available individually and/or as part of Solution Studio.
-
 Server Platform. Customers of our original on-premises server will find its online documentation here.

Register for our Portal

The official skybow Portal contains learning materials, product information, discussion forums, and more. It's monitored by skybow staff, partners, and customers -- and it's fully searchable. Click here to register.

Email Support

Our team is available Monday through Friday 07:00 - 16:00 GMT (and 24/7 for customers with Enterprise Support Agreements - support@skybow.com.

Live Chat

If you're online in between 07:00 - 16:00 GMT Monday - Friday, you can also reach us via live chat on our website, our portal or direct in Solution Studio.

Training

Some people prefer to read documentation. Others learn best from interactive training. You can have a skybow expert train you and/or your team, interactively, at a more tailored pace and format. Contact us for details.

Expert Services

skybow is in the business of building tools for building solutions. Sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. Sometimes people want architectural and design advice. We can do that – Solution Studio or Add-Ins.

Solution Studio Add-Ins

Extended Support Plans

We provide support as part of any subscription and/or with the software assurance accompanying a purchased perpetual license. But if you need a faster response or 24/7 access, as well as other benefits, we have plans available for that. Click here for more information.