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Would you like direct advice on how to accomplish a task? Is something not working the way you expected?

Register for our Portal ...

In the skybow Portal, you will find everything you need. Get access to learning materials, product information or start discussions to learn how to develop Business Apps. For sure, you will get support from us and from the community.

Register for skybow Portal

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Are you looking for more help like documentation or expert services? 

skybow Services

Support Plans ...

  Standard Premium Enterprise

Live Chat Support

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

Community Forums/Discussions




Email support (installation/bugs)

24 hour response time during weekdays

8 hour response time during weekdays

1 hour response time, 7 days a week




Direct hotline for urgent cases

Support Cases
(besides software bugs)


12 support cases per year

Unlimited support cases per year

Consulting Services


20 hours per year

72 hours per year

Test Licenses

1 Unlimited Unlimited


Included Included Included

Preview Builds

- - Included


Included with subscription or software assurance

4250 USD / 4250 CHF / 3900 EUR per year

19500 USD / 19500 CHF / 17800 EUR per year