In the skybow Portal, you will find everything you need. Get access to learning materials, product information or start discussions to learn how to develop Business Apps. For sure, you will get support from us and from the community.
Our support team is available from Monday until Friday from 08:00 to 17:00 (GMT+1).
| Standard | Premium | Enterprise | |
|
Live Chat Support |
07:00 - 16:00 GMT, Monday-Friday |
07:00 - 16:00 GMT, Monday-Friday |
07:00 - 16:00 GMT, Monday-Friday |
|
Community Forums/Discussions |
Included |
Included |
Included |
|
Email support (installation/bugs) |
24 hour response time during weekdays |
8 hour response time during weekdays |
1 hour response time, 7 days a week |
|
Hotline |
- |
- |
Direct hotline for urgent cases |
|
Consulting Services |
- |
20 hours per year |
72 hours per year |
|
Test Licenses |
1 | Unlimited | Unlimited |
|
Updates |
Included | Included | Included |
|
Preview Builds |
- | - | Included |
|
Pricing |
Included with subscription or software assurance |
4250 USD / 4250 CHF / 3900 EUR per year |
19500 USD / 19500 CHF / 17800 EUR per year |
skybow is in the business of building tools for building solutions. We're not a consulting or contract development firm. But sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. We can do that. Contact us for details.
|
Documentation |
- Solution Studio. Check out how-to-videos and peruse our knowledge base. |
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Register for our Portal |
The official skybow Portal contains learning materials, product information, discussion forums, and more. It's monitored by skybow staff, partners, and customers -- and it's fully searchable. Click here to register. |
|
Email Support |
Our team is available Monday through Friday 07:00 - 16:00 GMT (and 24/7 for customers with Enterprise Support Agreements - support@skybow.com. |
|
Live Chat |
If you're online in between 07:00 - 16:00 GMT Monday - Friday, you can also reach us via live chat on our website, our portal or direct in Solution Studio. |
|
Training |
Some people prefer to read documentation. Others learn best from interactive training. You can have a skybow expert train you and/or your team, interactively, at a more tailored pace and format. Contact us for details. |
|
Expert Services |
skybow is in the business of building tools for building solutions. Sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. Sometimes people want architectural and design advice. We can do that – Solution Studio or Add-Ins. |
|
Extended Support Plans |
We provide support as part of any subscription and/or with the software assurance accompanying a purchased perpetual license. But if you need a faster response or 24/7 access, as well as other benefits, we have plans available for that. Click here for more information. |
skybow believes in – and develops - a no-code platform that don’t ask you to compromise when building, managing and selling business apps, processes and forms for Microsoft Teams, Microsoft 365 & SharePoint.
skybow AG
Vogelsangstrasse 17
8307 Effretikon
Switzerland
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