<img height="1" width="1" src="https://www.facebook.com/tr?id=730305433807073&amp;ev=PageView &amp;noscript=1">
Start
Book a Demo

Can we help you?

Would you like direct advice on how to accomplish a task? Is something not working the way you expected?

Register for our Portal ...

In the skybow Portal, you will find everything you need. Get access to learning materials, product information or start discussions to learn how to develop Business Apps. For sure, you will get support from us and from the community.

Register for skybow Portal

skybowPortalPrintscreen

 

Are you looking for more help like documentation or expert services? 

skybow Services

Support Plans ...

  Standard Premium Enterprise

Live Chat Support

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

Community Forums/Discussions

Included

Included

Included

Email support (installation/bugs)

24 hour response time during weekdays

8 hour response time during weekdays

1 hour response time, 7 days a week

Hotline

-

-

Direct hotline for urgent cases

Consulting Services

-

20 hours per year

72 hours per year

Test Licenses

1 Unlimited Unlimited

Updates

Included Included Included

Preview Builds

- - Included

Pricing

Included with subscription or software assurance

4250 USD / 4250 CHF / 3900 EUR per year

19500 USD / 19500 CHF / 17800 EUR per year

Services - how skybow can help? ...

skybow is in the business of building tools for building solutions. We're not a consulting or contract development firm. But sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. We can do that. Contact us for details.

Documentation

- Solution Studio. Check out how-to-videos and peruse our knowledge base.
- Add-Ins. View the online manual for the features available individually and/or as part of Solution Studio.
-
 Server Platform. Customers of our original on-premises server will find its online documentation here.

Register for our Portal

The official skybow Portal contains learning materials, product information, discussion forums, and more. It's monitored by skybow staff, partners, and customers -- and it's fully searchable. Click here to register.

Email Support

Our team is available Monday through Friday 07:00 - 16:00 GMT (and 24/7 for customers with Enterprise Support Agreements - support@skybow.com.

Live Chat

If you're online in between 07:00 - 16:00 GMT Monday - Friday, you can also reach us via live chat on our website, our portal or direct in Solution Studio.

Training

Some people prefer to read documentation. Others learn best from interactive training. You can have a skybow expert train you and/or your team, interactively, at a more tailored pace and format. Contact us for details.

Expert Services

skybow is in the business of building tools for building solutions. Sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. Sometimes people want architectural and design advice. We can do that – Solution Studio or Add-Ins.

Solution Studio Add-Ins

Extended Support Plans

We provide support as part of any subscription and/or with the software assurance accompanying a purchased perpetual license. But if you need a faster response or 24/7 access, as well as other benefits, we have plans available for that. Click here for more information.