Standard | Premium | Enterprise | |
Live Chat Support |
07:00 - 16:00 GMT, Monday-Friday |
07:00 - 16:00 GMT, Monday-Friday |
07:00 - 16:00 GMT, Monday-Friday |
Community Forums/Discussions |
Included |
Included |
Included |
Email support (installation/bugs) |
24 hour response time during weekdays |
8 hour response time during weekdays |
1 hour response time, 7 days a week |
Hotline |
- |
- |
Direct hotline for urgent cases |
Consulting Services |
- |
20 hours per year |
72 hours per year |
Test Licenses |
1 | Unlimited | Unlimited |
Updates |
Included | Included | Included |
Preview Builds |
- | - | Included |
Pricing |
Included with subscription or software assurance |
4250 USD / 4250 CHF / 3900 EUR per year |
19500 USD / 19500 CHF / 17800 EUR per year |
skybow is in the business of building tools for building solutions. We're not a consulting or contract development firm. But sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. We can do that. Contact us for details.
Documentation |
- Solution Studio. Check out how-to-videos and peruse our knowledge base. |
Register for our Portal |
The official skybow Portal contains learning materials, product information, discussion forums, and more. It's monitored by skybow staff, partners, and customers -- and it's fully searchable. Click here to register. |
Email Support |
Our team is available Monday through Friday 07:00 - 16:00 GMT (and 24/7 for customers with Enterprise Support Agreements - support@skybow.com. |
Live Chat |
If you're online in between 07:00 - 16:00 GMT Monday - Friday, you can also reach us via live chat on our website, our portal or direct in Solution Studio. |
Training |
Some people prefer to read documentation. Others learn best from interactive training. You can have a skybow expert train you and/or your team, interactively, at a more tailored pace and format. Contact us for details. |
Expert Services |
skybow is in the business of building tools for building solutions. Sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. Sometimes people want architectural and design advice. We can do that – Solution Studio or Add-Ins. |
Extended Support Plans |
We provide support as part of any subscription and/or with the software assurance accompanying a purchased perpetual license. But if you need a faster response or 24/7 access, as well as other benefits, we have plans available for that. Click here for more information. |
skybow believes in – and develops - a no-code platform that don’t ask you to compromise when building, managing and selling business apps, processes and forms for Microsoft Teams, Microsoft 365 & SharePoint.
skybow AG
Vogelsangstrasse 17
8307 Effretikon
Switzerland
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