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Can we help you?

Would you like direct advice on how to accomplish a task? Is something not working the way you expected?

Register for our Portal ...

In the skybow Portal, you will find everything you need. Get access to learning materials, product information or start discussions to learn how to develop Business Apps. For sure, you will get support from us and from the community.

Register for skybow Portal

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Support Plans ...

  Standard Small Business Premium Enterprise

Live Chat Support

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

07:00 - 16:00 GMT, Monday-Friday

Community Forums/Discussions

Included

Included

Included

Included

Email support (installation/bugs)

24 hours response time during office hours

12 hours response time during office hours

8 hours response time during office hours

4 hours response time during office hours

Hotline

-

-

-

Direct hotline for urgent cases

Consulting Services

-

6 hours per year

20 hours per year

48 hours per year

Discount on hourly rate for add'l. support/consulting services

- 5% 10% 15%

Test Licenses

1 1 Unlimited Unlimited

Updates

Included Included Included Included

Preview Builds

- - - Included

Pricing

Included with subscription or software assurance

1450 USD / 1450 CHF / 1300 EUR per year

4250 USD / 4250 CHF / 3900 EUR per year

9800 USD / 9800 CHF / 9000 EUR per year

Services - how skybow can help? ...

 

skybow is in the business of building tools for building solutions. We're not a consulting or contract development firm. But sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. We can do that. Contact us for details.

Documentation

- Solution Studio. Check out how-to-videos and peruse our knowledge base.
- Add-Ins. View the online manual for the features available individually and/or as part of Solution Studio.

Register for our Portal

The official skybow Portal contains learning materials, product information, discussion forums, and more. It's monitored by skybow staff, partners, and customers -- and it's fully searchable. Click here to register.

Live Chat

If you're online in between 07:00 - 16:00 GMT Monday - Friday, you can also reach us via live chat in Solution Studio.

Training

Some people prefer to read documentation. Others learn best from interactive training. You can have a skybow expert train you and/or your team, interactively, at a more tailored pace and format. Contact us for details.

Expert Services

skybow is in the business of building tools for building solutions. Sometimes new customers and partners want us involved side-by-side with them as they build their first few solutions. Sometimes people want architectural and design advice. We can do that.

Solution Studio Add-Ins